Account manager

You need an account to log in to the different online environments used in VIVES. You can also manage your account, change your password (or request a new one if you've forgotten your old one).

Practical information

From the moment you activated your account, you get access to a lot of environments used in VIVES, like Toledo, the webmail, KU Loket, ... Protecting your account is very important! You can also manage your account, change your password (or request a new one if you've forgotten your old one).

Important to know: your account remains valid as long as you are enrolled as a student in VIVES. When you unsubscribe or graduate this account will be terminated based on the following scheme:

• Students who unsubscribe themselves: seven days after unsubscribing, your account will be closed;
• students who do not re-enrol after the end of the academic year (e.g. after graduation or termination of studies): your account will remain active until October 31st.

Multifactor

With Authenticator we add a second check on access to your devices and data. We combine the first factor ("something you know" such as your password) with a second factor ("something you have or identifies you, such as a smartphone"), which is what we call multifactor authentication. Logging in with KU Leuven Authenticator is safer than with username/password.

• All information can be consulted on the Multifactor Authentication webpage of KU Leuven.
• Please consult the KU Leuven authenticator - frequently asked questions webpage in case of questions or problems.

Help and training

When you want to change your password, or you've forgotten your old one, you can visit the account manager: